In support, I constantly encounter new topics, both functional and technical. It is important to keep an open mind and address all types of subjects, including those with which I am not familiar. One needs to be curious and able to work on new functional and technical issues. Conducting research in our knowledge database, consulting documentation, or asking colleagues for help are essential steps to solving any issue. The product we work on has many features, and there is always something new to learn.

Potentially more in our industry than any other, you should have a love of learning and a desire to keep growing in new ways. Whether picking up new technology, or becoming an expert in different business areas addressed by the software, a growth mindset is absolutely essential.

I am committed to continuous professional development and am always eager to learn and improve. I actively seek out new challenges and opportunities for growth, whether through formal training, professional certifications, or staying ahead of industry trends. This dedication to lifelong learning enables me to contribute effectively to my team and adapt to the evolving demands of my role.