In support, I constantly encounter new topics, both functional and technical. It is important to keep an open mind and address all types of subjects, including those with which I am not familiar. One needs to be curious and able to work on new functional and technical issues. Conducting research in our knowledge database, consulting documentation, or asking colleagues for help are essential steps to solving any issue. The product we work on has many features, and there is always something new to learn.

Be creative and innovative is the Key. World will never change, if you just try to follow the existing process, Always think, that you can add something to make it better, faster and more efficient. And Linedata is a great example where your ideas are always respected.

Kaizen is the Japanese philosophy that means "change for the better". In business, as in life, we can always look for ways to improve - be it seeking operational efficiencies or applying lessons learned to our next endeavor. Change is good and when you see an opportunity to improve something, it might just lead to your next promotion!