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Life (personal and professional) is truly a winding road. It is never straight ahead, paved perfectly, or timed exactly. As you move forward through your career, do your job the best you can and be curious enough to keep learning along the way. Eventually through experience, trial and error, and knowing yourself, you will find your place, discover where you want to be, and create the balance you seek in life.
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Client Relationship Manager

Linedata

From 10/2021 to 04/2024

Company

What do you like about your job and the company?

As a relationship manager ("RM"), I am seen externally as the main Linedata contact to my clients. They come to me for everything that Linedata does for them in the past, present, and future. They involve me with everything they think that we can be a part of to sustain and to grow their business. At the same time, I have the opportunity to be my clients' advocate inside the walls of my company. As I am lobbying for my clients, my role allows me to interact with so many great teams and co--workers here at Linedata (who are fantastic people and customer-focused professionals).

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Sarah Jane H

Top Insider Advice

I am committed to continuous professional development and am always eager to learn and improve. I actively seek out new challenges and opportunities for growth, whether through formal training, professional certifications, or staying ahead of industry trends. This dedication to lifelong learning enables me to contribute effectively to my team and adapt to the evolving demands of my role.

Rich D

Top Insider Advice

Potentially more in our industry than any other, you should have a love of learning and a desire to keep growing in new ways. Whether picking up new technology, or becoming an expert in different business areas addressed by the software, a growth mindset is absolutely essential.

Emna B

Top Insider Advice

Stepping into this dynamic field requires building and developing key skills, such as having a solution-oriented mindset when facing complex challenges, being analytical, thinking critically, and never hesitating to ask questions when something isn’t clear. Be client-centric and listen carefully to their challenges and needs. While you don’t need to be a software developer, having a solid understanding of the technical side of IT systems and how they integrate with business operations is important Develop strong communication skills, as you’ll serve as the bridge between technical teams and business stakeholders. Being able to clearly communicate complex ideas to non-technical people or translate business concepts into actionable plans for software developers is a valuable skill. Be Adaptable and Open to Learning new systems,processes, and methods. Continuous learning will keep you ahead in this ever-changing field. Stay Organized and Manage Time Well , as the complexity of projects and frequent travel, time management is needed. Staying organized, by trackin the tasks and deliverables, and especially not being afraid to ask for help when it's needed.